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Inefficiency is expensive.
Inefficiency is expensive.
Chronic process pain can be hard to spot. Unnecessary complexity is its favourite place to hide.
This can happen to any business or organisation.
When you’re busy running your business, supporting your customers, growing, it can be hard to take a step back to see what the problem is or know where to start.
Signs your business is suffering.
Operating costs creep up year over year
You’re trying to grow, but it feels too hard, too risky. A sense of defeat has settled in the business
Systems don’t talk to each other, workarounds pop up everywhere, systems crash and bugs multiply
People aren’t sure who is responsible for what, meetings get longer, deadlines are missed
Work that should be automated is done manually, often with a spreadsheet
Nobody can remember why we do things this way, who set it up like that, what exactly it's for or who needs it. And, they're pretty sure it's a total waste of time
When the office “fount of all knowledge” goes on holiday everything breaks. Sometimes it even catches on fire…
Untangling the mess so you can focus on what matters.
Untangling the mess so you can focus on what matters.
From tangled to clear. From frazzled to focused.
Strategy + clarity for people doing good work.
Strategy + clarity for people doing good work.
ETC specialises in solving operational business problems, big or small.
No generic recommendations.
How your business operates is unique to you, your market and your customers. I can help you streamline, integrate processes and systems, save money and we'll get you operationally ready to grow without unnecessary complexity.
And I roll-up my sleeves to work with you to deliver realistic solutions that support your business today.
Great brands, great projects,
great people I work with.
Great partners.
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